DT: THE CONSUMER WON A VEHICLE IN WHICH SHE THOUGHT WAS NEW, HOWEVER SHE WAS INVOLVED IN A MINOR ACCIDENT. WHEN THE CONSUMER TOOK THE VEHICLE TO HAVE IT REPAIRED SHE WAS TOLD THERE WAS NO POSSIBLE WAY THAT A MINOR ACCIDENT COULD HAVE CAUSED SO MUCH DAMAGE. THE CONSUMER WAS TOLD THE FRAME WAS BENT. *JB