# 2003 SATURN ION — EQUIPMENT
> NHTSA complaint `543937` · 2005-07-13 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** SATURN
- **Model:** ION
- **Year:** 2003
- **Manufacturer:** General Motors, LLC
- **Component:** EQUIPMENT
- **Miles at failure:** 27,000
- **Speed:** 40 mph
## Narrative
AT THE TIME MY SATURN WAS INVOLVED IN AN ACCIDENT IT WAS UNDER 30,000 MILES AND STILL UNDER WARRENTY.  I WAS DRIVING ON A BUSY HIGHWAY AND MY ACCELERATOR GOT STUCK.  AT THE TIME I COULD NOT SEE WHAT WAS HOLDING DOWN MY ACCELERATOR.  IT WAS A PIECE OF PANEL THAT CAME OFF PARTIALLY THAT WAS HOLDING THE ACCELERATOR REALLY HARD AND IT WAS STUCK MAKING MY PEDAL STUCK ALMOST ALL THE WAY TO THE FLOOR.  I TRIED TO SLOW THE CAR DOWN WITH BOTH FEET ON THE BREAKS AND THE EMERGENCY BREAK TO NO AVAIL.  I DIDN'T TURN THE IGNITION OFF BECAUSE I HAD CARS ON ALL SIDES OF ME GOING 50-70 MPH.  IT WAS WHEN I CAME TO A RED LIGHT THAT I REALIZED MY CAR WASN'T GOING TO STOP AND I HAD NO OTHER CHOICE BUT TO HIT AN SUV AND MY CAR KEPT TRYING TO ACCELERATE AND PUSH THE SUV OUT OF THE WAY.  THAT IS WHEN I TURNED OFF THE IGNITION.  I HAD TO TURN OFF THE IGNITION BEFORE ANOTHER ACCIDENT OCCURRED.  THE SUV WAS DAMAGED.  MY CAR WAS DAMAGED.  I HAVEN'T BEEN ABLE TO GET MY CAR FIXED BECAUSE I AM WAITING FOR SATURN TO ACKNOWLEDGE THE MANUFACTURING DEFECT WHICH CAUSED THE ACCIDENT, SO THAT THEY COULD LEND ME A RENT-A-CAR WHILE IT IS IN THE SHOP.  BUT, I CANNOT GET THEM TO GIVE ME A CALL TO MAKE AN APPOINTMENT TO GET MY CAR IN THE SHOP OR SUPPLY A RENT-A-CAR.  A FORENSIC INVESTIGATOR INSPECTED MY CAR ON FRIDAY AND AGREES THAT I DIDN'T CAUSE THE ACCIDENT.  HE SUPPLIED THE INFORMATION TO SATURN AND STILL THREE DAYS LATER I CAN'T EVEN GET A COURTESY CALL.  THE ACCIDENT WAS ON JUNE 16, 2005.  I COULDN'T GET THEM TO
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*