NHTSA complaint: 2003 VOLKSWAGEN PASSAT — VISIBILITY:GLASS, SIDE/REAR
THE REAR WINDOW GLASS FELL INSIDE THE DOOR WHILE TRAVELING AT 80 MPH, CAUSING MY FAMILY TO GET EXTREMELY ALARMED. I TRIED TO PUT IT BACK UP VIA THE POWER WINDOW SWITCH ON THE DOOR BUT IT WAS INCORPORATIVE. WHEN I TOOK IT TO VOLKSWAGEN, THEY SAID A PIN HOLDING THE WINDOW UP BROKE. THIS IS UNACCEPTABLE AS I HAD AN INFANT NEXT TO THE WINDOW AT THE TIME OF THE INCIDENT. BECAUSE OF THE INFANT'S LOCATION, MY WIFE'S PURSE STRAP HIT HIM IN THE FACE CAUSING MIRROR INJURY. *NM
National Highway Traffic Safety Administration — Office of Defects Investigation