# 2003 VOLKSWAGEN PASSAT — VISIBILITY:GLASS, SIDE/REAR
> NHTSA complaint `547683` · 2005-08-03 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** PASSAT
- **Year:** 2003
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** VISIBILITY:GLASS, SIDE/REAR
- **Miles at failure:** 51,000
- **Speed:** 81 mph
## Narrative
THE REAR WINDOW GLASS FELL INSIDE THE DOOR WHILE TRAVELING AT 80 MPH, CAUSING MY FAMILY TO GET EXTREMELY ALARMED. I TRIED TO PUT IT BACK UP VIA THE POWER WINDOW SWITCH ON THE DOOR BUT IT WAS INCORPORATIVE. WHEN I TOOK IT TO VOLKSWAGEN, THEY SAID A PIN HOLDING THE WINDOW UP BROKE. THIS IS UNACCEPTABLE AS I HAD AN INFANT NEXT TO THE WINDOW AT THE TIME OF THE INCIDENT. BECAUSE OF THE INFANT'S LOCATION, MY WIFE'S PURSE STRAP HIT HIM IN THE FACE CAUSING MIRROR INJURY.   *NM
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*