NHTSA complaint: 2002 HYUNDAI SONATA — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
DT: THE CONTACT OWNS A 2002 HYUNDAI SONATA LX. THE BRAKE LINE WAS ATTACHED TO WHERE IT WAS SUPPOSE TO BE ATTACHED AND IT RUBBED AGAINST THE CV BOOT, CAUSING THE BRAKE LINE AND THE CV BOOT TO FAIL. THE CONTACT BROUGHT CAR LAST OCTOBER TO DEALER BECAUSE THE CV BOOT FAILED AND IT WAS REPLACED UNDER WARRANTY. CURRENTLY, THE BRAKE LINE AND THE CV BOOT FAILED, CAUSING VEHICLE TO HIT A GARAGE. THE DEALERSHIP SAID IT LOOKED AS IF THE BRAKE LINE CAME LOOSE FROM WHERE IT WAS SUPPOSE TO BE, AND IT WAS NOT COVERED UNDER WARRANTY. THE CONSUMER HAD TO REPLACED THE BRAKE LINE WITH A TEMPORARY ONE IN ORDER TO TAKE THE VEHICLE TO THE DEALER FOR REPAIR. THE DELAER CLAIMED THAT WHOEVERR REPLACED IT INSTALLED IN IMPROPERLY. THE CONTACT FELT THAT THIS HAPPENED BECAUSE OF THE BRAKE LINE WAS RUBBING AGAINST THE CV BOOT. SHE REPLACED THE BRAKE LINE OUT OF POCKET. HER HUSBAND FELT THAT THIS WAS A DESIGN PROBLEM. THE BRAKE LINE WAS SECURELY FASTENED EVEN AFTER THE BRAKE FAILURE. TWO BOOTS AND ONE BRAKE LINE WERE REPLACED. *AK *NM
National Highway Traffic Safety Administration — Office of Defects Investigation