NHTSA complaint: 1998 FORD WINDSTAR — VEHICLE SPEED CONTROL:CRUISE CONTROL
ON 4/12/02 59,173 MILES. WINDSTAR HAD ABS & BRAKE LIGHT ON. DISC BRAKES REPLACED AND ROTORS MACHINED. 2/26/04 82,240 MILES ALL ABS SENSORS,DISC BRAKES,BRAKE FLUID RESERVOIR/FLOAT ASSEMBLY REPLACED,ROTORS MACHINED. 95,487 MILES BRAKE LIGHT ON. 3/05 CRUISE CONTROL ON AND OFF. ABS LIGHT FLICKER ON & OFF. DEALER SAID NOT WORTH MONEY TO FIX. 9/04/05 FIRE UNDER BATTERY TRAY. VAN OFF 2 TO 3 MINUTES. DEALER SAID CRUISE CONTROL MODULE IGNITED FIRE. BRAKE FLUID LEAKED INTO IT. THE ABS PUMP OVERHEATED WIRE CAUSED LEAK. OUR VAN IS NOW AT CHAPMAN FORD AWAITING OUR APPROVAL TO REPAIR PROBLEMS AT A COST OF $2200.00. WE ARE NOW WITHOUT A VEHICLE AND DON'T WANT TO APPROVE REPAIRS WITHOUT TALKING TO SOMEONE FROM YOUR OFFICE. PLEASE RESPOND AND LET US KNOW WHAT OUR NEXT STEP SHOULD BE. WE ARE A ONE INCOME FAMILY SO GETTING A NEW VEHICLE IS NOT AN OPTION. YOUR PROMPT ATTENTION WOULD BE GREATLY APPRECIATED. THANK YOU. *NM
National Highway Traffic Safety Administration — Office of Defects Investigation