NHTSA complaint: 2003 DODGE CARAVAN — AIR BAGS
APPROX. 10:30 ON SAT. AUG. 27TH, 2005 I DROVE MY 2003 DODGE CARAVAN TO WAL-MART ON BLEACHERY BLVD TO GET MY SON A HAT FOR THE PARADE HE WOULD BE IN AT NOON THAT DAY. AS I PARKED MY VAN AND TURNED OFF THE IGNITION AND TURNED TO LOOK FOR MY PURSE ON THE BACK SEAT, I DECIDED TO GET OUT AND OPEN THE LEFT BACK SLIDING DOOR. AS I TURNED GETTING OUT OF THE VAN THE DRIVERS AIRBAG EXPLODED IN MY BACK AND PUSHED ME THE REST OF THE WAY OUT OF THE VEHICLE. MY FATHER AND SON WERE WITH ME AND MY FATHER CALLED 911. THE FIRE DEPT. CAME AND MADE A REPORT BECAUSE THE AIRBAG CAUSE WHELPS AND BURNS ON MY BACK AND I LATER WENT TO THE ER AFTER MY SON FINISHED HIS EVENTS FOR THE DAY. THE FIRE DEPT. CALLED APD(POLICE)AT THE TIME OF THE INCIDENT... THE OFFICER (KEITH MCCULLOCH #2600) SAID THAT BECAUSE I WAS SITTING STILL AND HAD NOT HIT ANYTHING AND NOTHING HIT ME, THERE WAS NO ACCIDENT THERE WAS NO POLICE REPORT NEEDED.. HE THEN GAVE ME THE PHONE NUMBER TO THE NHTSA AND SAID TO FILE A COMPLAINT.... SINCE THEN I HAVE BEEN TRYING TO GET CHRYSLER TO RESOLVE THE MATTER QUICKLY SO I CAN GET MY VEHICLE BACK. THEY HAVE DRUG THEIR FEET ON THE MATTER AND SAID THAT I WOULD HAVE TO WAIT UNTIL THEY MADE A DECISION IN ABOUT 10 WORKING DAYS. THE INCIDENT IS A CLEAR DEFECT AND THEY ARE TRYING MAKE IT OUT TO BE MY FAULT. *JB
National Highway Traffic Safety Administration — Office of Defects Investigation