# 1999 LINCOLN TOWN CAR — ELECTRICAL SYSTEM:WIRING
> NHTSA complaint `553457` · 2005-09-08 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** LINCOLN
- **Model:** TOWN CAR
- **Year:** 1999
- **Manufacturer:** Ford Motor Company
- **Component:** ELECTRICAL SYSTEM:WIRING
- **Miles at failure:** 49,500
## Narrative
AS THE CAR NEARED THE END OF ITS WARRANTY, I HAD SEVERAL FAILURES. THE AIR CONDITIONING FAILED AT 45000 MI., TWO COIL PACKS FAILED UNDER WARRANTY. I WAS DRIVING THE CAR ABOUT A WEEK BEFORE THE FINAL FAILURE AND IT JUST LOST ALL POWER. I BARELY GOT IT TO PULL BY HOLDING IT IN LOW GEAR. IT WOULD BARELY MOVE BUT I GOT IT TO A PARKING LOT AND LEFT IT FOR ABOUT AN HOUR. WHEN I RETURNED IT STARTED UP AND DROVE JUST FINE. I TOOK IT TO THE LINCOLN MERCURY DEALER AND THEY COULD FIND NOTHING WRONG. ABOUT A WEEK LATER MY WIFE STARTED TO DRIVE THE CAR (COLD)  AND  ALMOST GOT RUN OVER TRYING TO LEAVE THE DRIVEWAY. I WAS WALKING ONE BLOCK UP THE STREET AND SHE PULLED IN AND ASKED ME TO LOOK AT THE CAR. IT WAS RUNNING VERY ROUGH JUST AS BEFORE SO I TOLD HER TO TAKE IT BACK HOME AND PARK IT AND TAKE THE OTHER CAR. SHE DID THIS, LOCKED IT AND LEFT. IT HAD ONLY RUN ABOUT 4 OR 5 MINUTES. AS I WALKED AROUND THE BLOCK I HEARD A CAR ALARM GOING OFF AND AS I APPROACHED MY HOUSE I SAW THE CAR ON FIRE SITTING JUST OUTSIDE THE GARAGE, LUCKILY I CALLED THE FIRE DEPT AND THEY CAME AND PUT IT OUT BUT IT WAS DESTROYED. THE CAR WAS MAYBE ONE MONTH OUT OF WARRANTY SO I CALLED THE DEALER, THE REGIONAL FORD REP AND A RETIRED FORD REP I KNOW. AND NONE OF THEM WOULD TALK TO ME, RETURN PHONE CALLS( IN THE CASE OF THE REGIONAL FORD REP) I CALLED DETROIT TO THE EXECUTIVE OFFICES OF FORD AND A LAWYER TOLD ME IT WAS NOT THEIR PROBLEM AND TO FILE A CLAIM WITH MY INSURANCE COMPANY. HE WOULD NOT EVEN SEND SOMEONE TO IN
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*