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1995 MERCEDES BENZ 420 — ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

fire · 554235 · 2005-09-13

Vehicle

Make
MERCEDES BENZ
Model
420
Year
1995
Manufacturer
Mercedes-Benz USA, LLC
Component
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
Miles at failure
58,000
Speed
40 mph

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
Yes
Medical attention
No
Vehicle towed
No

Narrative

TWO MAJOR FAILURES OF WIRING ON MY 1995 S420. (1) MAIN WIRING HARNESS SHORTED, BURNED INSULATION AND FAILURE TO OPERATE. DEALER CLAIMED NORMAL WITH A CAR THIS AGE. (2) THROTTLE ACTUATOR WIRING HARNESS SHORTED, AGAIN BURNED INSULATION AND OPERATE IN LIMPED MODE ONLY. CONTACTED REGIONAL MANAGER AND MB USA, RESULTING IN SENDING IN DAMAGED PART TO MB USA FOR ENGINEERING STUDY. ONE MONTH LATER I CONTACTED THE PRESIDENT OF MB USA. ONE WEEK LATER I WAS CONTACTED BY MB USA CUSTOMER SERVICE, WAS TOLD THEY (MB USA) KNEW NOTHING ABOUT THE ENGINEERING STUDY. I CONTACTED MY LOCAL DEALER,WHO CLAIMED THE FAULTY ACTUATOR WAS SHIPPED TO MB USA. THERE IS NOT ONLY A SERIOUS ENGINEERING PROBLEM WITH THESE WIRING HARNESSES BUT UNCONSCIONABLE THAT THEY CHOOSE TO IGNORE IT. FURTHER, I FOUND CUSTOMER SERVICE TO BE PRETTY MUCH NON EXISTENT, PARTICULARLY AT MB USA. *JB

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10136415
Machine
JSON-LD · Markdown