# 2001 MERCURY GRAND MARQUIS — STRUCTURE:BODY:DOOR
> NHTSA complaint `556095` · 2005-10-20 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MERCURY
- **Model:** GRAND MARQUIS
- **Year:** 2001
- **Manufacturer:** Ford Motor Company
- **Component:** STRUCTURE:BODY:DOOR
- **Miles at failure:** 19,400
## Narrative
DT: THE CONTACT STATED THAT THE RIGHT PASSENGER DOOR ON  2001 MERCURY MARQUIS WILL NOT STAY OPEN LONG ENOUGH TO GET IN AND OUT OF THE CAR, IT FLOPPED  BACK AND  FORWARD.  SHE HAD IT AT DEALER  FOR SERVICE IN 5-04, AND THEY ADJUSTED IT. ON 9-18-05 THE DOOR CAME BACK,  AND HIT THE CONTACT  IN THE SHOULDER. HER SHOULDER WAS BLACK AND BLUE, AND SHE COULD HARDLY MOVE HER ARM UP AND DOWN FOR THREE DAYS.  ON 9-25-05 THE DEALER TOLD HER THAT IT WAS THE DESIGN OF THE CAR, AND THERE WAS NOTHING THEY COULD DO ABOUT IT. ALSO, SHE TALKED TO THE MANUFACTURER , AND THEY TOLD HER THE SAME THING.*AK  *NM
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*