← NHTSA complaints

2004 CHEVROLET SILVERADO — ELECTRICAL SYSTEM

fire · 556287 · 2005-09-28

Vehicle

Make
CHEVROLET
Model
SILVERADO
Year
2004
Manufacturer
General Motors, LLC
Component
ELECTRICAL SYSTEM
Miles at failure
14,800

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
Yes
Medical attention
No
Vehicle towed
No

Narrative

DT: THE CONSUMER STATED THAT THE 2004 CHEVROLET SILVERADO CAUGHT ON FIRE AND BURNED. THE DRIVER'S SEAT COMPARTMENT WAS WHERE THE MOST DAMAGE WAS DONE. THE TRUCK HAD BEEN PARKED FOR THIRTY MINUTES. THERE WERE NO PROBLEMS THAT THE CONSUMER WAS AWARE OFF THAT WOULD HAVE CAUSED THE FIRE. THE DRIVER SEAT, DASH, AND DOOR WERE COMPLETELY CONSUMED BY FIRE. THE INSURANCE COMPANY HAS TOTALED THE TRUCK. THE DRIVER HAD LEFT THE DRIVER SIDE DOOR WINDOW ROLLED DOWN WHEN HE PARKED THE TRUCK. WHEN THE CONSUMER FOUND THE TRUCK ON FIRE THE WINDOW WAS ROLLED UP. THE FIRE DEPARTMENT WAS NOT CALLED BECAUSE THE CONSUMER WAS ABLE TO PUT THE FIRE OUT. AN INSURANCE REPORT WAS TAKEN. THE INSURANCE ADJUSTER TOOK PICTURES OF THE TRUCK. THE CONSUMER CALLED GM AND REPORTED THE FIRE. THE CONSUMER FILED A COMPLAINT WITH GM. THE CUSTOMER SERVICE REPRESENTATIVE SAID THAT SOMEONE WOULD CALL THE CONSUMER BACK SOMETIMES TODAY.*AK

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10137971
Machine
JSON-LD · Markdown