# 2003 VOLKSWAGEN JETTA — ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
> NHTSA complaint `556745` · 2005-09-30 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 2
- **Fire:** Yes
- **Crash:** No
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** JETTA
- **Year:** 2003
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
- **Miles at failure:** 28,000
- **Speed:** 25 mph
## Narrative
DT: THE CONTACT OWNS A   2003 VOLKSWAGEN JETTY.  THE CONTACT  STATED S DASHBOARD CONTROL SYSTEM CAUGHT ON FIRE. LAST NIGHT WAS DRIVING ON HIGHWAY SMELLED SOMETHING BURNING. WAS NOT  SURE WHAT IT WAS. GOT CLOSE TO HOME AND  SMOKE WAS COMING OUT OF THE DASHBOARD.  BY THE TIME SHE GOT WITHIN A BLOCK OF THE HOUSE THE DASHBOARD WAS ON FIRE. HUSBAND CAME OUT WITH A FIRE EXTINGUISHER. HUSBAND USED EXTINGUISHER ON VEHICLE. CALLED FIRE DEPARTMENT AND  POLICE DEPARTMENTS. THEY UNHOOKED THE BATTERY. FIRE DEPARTMENT GAVE ALL CLEAR, BUT NOT TO TRY TO DRIVE VEHICLE.  THEY TOLD CONSUMER TO TAKE VEHICLE TO VOLKSWAGEN DEALER. THIS MORNING CALLED VOLKSWAGEN, AND WERE IN  THE PROCESS OF SEEING WHAT THEY  COULD DO.  HUSBAND SUSTAINED  RIGHT LEG INJURIES.  CUSTOMER ALSO COMPLAINED OF EYES  BURNING FROM SMOKE.  POLICE DEPARTMENT AND FIRE DEPARTMENT REPORTS TAKEN.  NO CRASHES. WE HAD JUST PICKED VEHICLE UP FROM THE DEALER.*AK
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*