NHTSA complaint: 2005 CHRYSLER PT CRUISER — AIR BAGS:FRONTAL
I WAS IN AN ACCIDENT SEPTEMBER 11TH AT 10:5 0AM. I WAS SITTING ON THE 15 FREEWAY IN SAN DIEGO CALIFORNIA WAITING FOR ON-COMING TRAFFIC WHEN I WAS HIT AT ABOUT 60 MILES PER HOUR FROM BEHIND. I WAS PUSHED INTO THE CAR IN FRONT OF ME AND MY AIR BAGS DID NOT DEPLOY. MY CAR WAS TOTALED BY THE INSURANCE COMPANY. MY SISTER CALLED CHRYSLER SEPTEMBER 15, 2005 AND ASKED WHY MY AIR BAGS DID NOT DEPLOY. SHE WAS TOLD THEY WOULD HAVE TO INVESTIGATE. CHRYSLER WAS GIVEN ALL THE INFORMATION NEEDED TO START AN INVESTIGATION. I CALLED AGAIN, SEPTEMBER 19, 2005 AT 2:40 PM AND WAS TOLD THAT MY CASE WAS SENT TO ANOTHER DEPARTMENT, BUT COULDN'T TELL ME WHAT DEPARTMENT. THEN WHEN ASKED"HOW CAN YOU TELL ME IT WAS TRANSFERRED TO SOMEONE AND YOU CAN'T GIVE ME A NAME I WAS TOLD THAT'S ALL THEY COULD DO. I CALLED AGAIN SEPTEMBER 20, 2005 AT 8:53 AM AND SPOKE WITH CHRIS WHO TOLD ME THAT THE INVESTIGATION WAS STILL PENDING. I ASKED HIM TO TRANSFER ME TO SOMEONE WHO COULD TELL ME THE STATUS OF THIS INVESTIGATION AND I WAS TRANSFERRED TO LARRY (NO LAST NAME). I WAS TOLD THEY HAD A WEEK TO COMPLETE THE INVESTIGATION AND I STILL HAVE NOT HEARD ANYTHING EFFECTIVE OCTOBER 5,2005. I WOULD LIKE AN INVESTIGATION AS TO WHY CHRYSLER GIVES THEIR CUSTOMERS THE RUN AROUND WHEN SOMETHING THIS SERIOUS HAPPENS. I AM OUT OF WORK UNTIL OCOTBER 31, 2005 (SO FAR). I HIT MY HEAD ON SOMETHING BECAUSE MY AIR BAGS DID NOT DEPLOY. I CAN'T REMEMBER WHAT I HIT MY HEAD ON. OF COURSE AS OF NOW THE BRUISES HAVE HEALED,
National Highway Traffic Safety Administration — Office of Defects Investigation