# 2002 VOLKSWAGEN JETTA — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
> NHTSA complaint `557849` · 2005-10-09 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** JETTA
- **Year:** 2002
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
- **Miles at failure:** 63,000
- **Speed:** 10 mph
## Narrative
WITHIN TWO BLOCKS OF LEAVING MY HOME AND TURNING ON MY CAR SEAT WARMER TO A LEVEL 2 (OF 5) MY CAR SEAT WAS ON FIRE AND BURNED MY REAR.  I HAD TO JUMP OUT OF MY CAR IN THE MIDDLE OF AN INTERSECTION TO FIGURE OUT WHAT WAS GOING ON.  THIS HAPPENED OVER A WEEKEND AND I HAVE NOT RECEIVED ANY COMMUNICATION BACK FROM VW.  *NM
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*