NHTSA complaint: 2004 HONDA ACCORD — WHEELS:LUGS/NUTS/BOLTS/STUDS
DT: THE CONTACT OWNS A 2004 HONDA ACCORD. SHE TOOK VEHICLE TO THE DEALERSHIP FOR A ROUTINE SERVICE CHECK IN AUGUST 2005. THE SERVICE DEALER DID NOT TIGHTEN THE LUG S:NUTS TIGHT ENOUGH. ON 10-09-05 SHE WAS DRIVING HOME AT 25 MPH AND THE RIGHT FRONT WHEEL POPPED OFF. CONTACTS VEHICLE WAS INVOLVED A MINOR ACCIDENT, AND IT TORE UP THE FRONT END OF THE CAR. THE DEALERSHIP TOLD HER SHE SHOULD GET THE INSURANCE COMPANY INVOLVED. THE CONTACT HAS NOT YET SPOKEN TO INSURANCE COMPANY. SHE PLANNED TO TALK TO HER ATTORNEY. THE CONTACT WANTED TO LET SOMEONE KNOW BECAUSE THIS COULD HAVE BEEN A WORSE SITUATION THEN IT TURNED OUT TO BE. THE TOWING COMPANY TOLD HER THE LUG S:NUTS WERE NOT PROPERLY TIGHTENED. *AK
National Highway Traffic Safety Administration — Office of Defects Investigation