DT: ON SEPTEMBER 9, 2005 THE CONTACT'S VEHICLE WAS INVOLVED IN AN ACCIDENT WHILE DRIVING AT 35 MPH. . UPON IMPACT, AIR BAGS DID NOT DEPLOY. ANOTHER CAR ATTEMPTED TO TURN IN FRONT OF CONSUMER'S VEHICLE AND HIT IT ON THE FRONT DRIVER'S SIDE. THE CONTACT SUSTAINED A WHIPLASH FROM THE CRASH. VEHICLE WAS TOTALED. IT HAD TO BE TOWED. DEALER SAID THE AIR BAGS WOULD NOT WORK IF HIT ON THE SIDE. MANUFACTURER HAS NOT BEEN CONTACTED YET. THE POLICE CAME AND A REPORT WAS TAKEN. *AK