INFO COPY LTR FWD TO TOYOTA REGARDING FRONT SUSPENSION LOWER BALL JOINT RECALL, CUSTOMER DISSATISFIED W/QUALITY OF CURRENT TOYOTA VEHICLES. *TS **REFERENCE 10140998*** THE CONSUMER WAS INVOLVED IN AN ACCIDENT. WHEN THE CONSUMER ATTEMPTED TO TURN THE STEERING WHEEL IT KEPT GOING, THE CONSUMER OVER STEERED TO TRY AND THE VEHICLE TO TURN, HOWEVER THE VEHICLE WENT TOO FAR IN THE OPPOSITE DIRECTION, CROSSED THE CENTER LINE, HIT A CULVERT WENT AIRBORNE AND HIT A DIRT DITCH. THE INSURANCE COMPANY TOTALED THE VEHICLE. *JB