DT: CONTACT STATED THAT VEHICLE HAD ITS STEERING CHANGED TWICE .THE PASSENGER SEAT WOULD NOT WORK. SHE TOOK THE VEHICLE TO THE DEALERSHIP ,THEY FIXED THE SEAT. THE PASSENGERS SIDE SEAT WAS BROKEN. THE SAFETY RESTRAINT SYSTEM LIGHT CAME ON THE DASHBOARD. SHE TOOK THE VEHICLE TO THE DEALERSHIP TO HAVE THE LIGHTS RESET. THE LIGHT WAS ON AGAIN. THE CONTACT'S VEHICLE WAS INVOLVED SIDE IMPACT CRASH . UPON IMPACT,SIDE AIRBAGS DID NOT DEPLOY. *AK