DT: THE CONTACT'S VEHICLE WAS INVOLVED IN AN ACCIDENT WHILE TRAVELING AT 50 MPH DUE TO THE LOWER BALL JOINT CAUSING A REDUCED STEERING EFFORT. HE LOST CONTROL OF VEHICLE. HE CONTACTED THE DEALERSHIP, THEY INSTRUCTED HIM TO CONTACT THE INSURANCE COMPANY. THE VEHICLE WAS TOTALED AS A RESULT OF THE ACCIDENT.*AK