DT: THE CONTACT'S WIFE WAS INVOLVED TWO ACCIDENTS IN WHICH THE AIR BAGS DID NOT DEPLOY. THERE WAS A SAFETY CAMPAIGN NUMBER 02I001000; AIR BAGS. THE DEALER WAS NOT CONTACTED AFTER THE FIRST ACCIDENT. NOW, THE DEALER AND MANUFACTURER STATED THEY DO NOT KNOW ANYTHING ABOUT THE CAMPAIGN. THEY OFFERED NO FREE REMEDY. *AK