# 2003 MERCEDES BENZ ML320 — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
> NHTSA complaint `565056` · 2005-12-06 · Mercedes-Benz USA, LLC
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MERCEDES BENZ
- **Model:** ML320
- **Year:** 2003
- **Manufacturer:** Mercedes-Benz USA, LLC
- **Component:** SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
## Narrative
THE HEATED SEAT IN MY 2003 MERCEDES ML320 BURNED THROUGH MY LEATHER SEATS AND LEAVING  A SMALL MARK ON MY LEFT THIGH. MY INJURY HEALED; HOWEVER, THERE IS STILL A BURNT MARK ON MY SEAT.   AFTER EXPLAINING IT TO MERCEDES AND MY EXTENDED WARRANTY SERVICE, BOTH DECIDED TO HELP ME STATING IT WAS A COSMETIC DEFECT.  NOW I'M STUCK WITH A DRIVER SIDE SEAT THAT HAS 3 CM HOLE IN IT ALONG WITH HEATED SEATS THAT MERCEDES SUGGEST THAT I SHOULD NEVER TURN ON, EVEN THOUGH I PAID EXTRA FOR IT.  *JB
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*