← NHTSA complaints

2005 CHEVROLET VENTURE — EQUIPMENT

1 injured · 567540 · 2005-12-30

Vehicle

Make
CHEVROLET
Model
VENTURE
Year
2005
Manufacturer
General Motors, LLC
Component
EQUIPMENT
Miles at failure
33,000

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I HAVE A 2005 CHEVY VENTURE. THERE'S A BAR THAT ATTACHES MY AUTOMATIC SLIDING DOOR TO THE VAN AND MAKES THE DOOR OPEN AND CLOSE. WHEN THE DOOR IS CLOSING, IT CAUSES A TRIANGULAR GAP BETWEEN THE DOOR, VAN AND BAR. THE AUTOMATIC DOOR HAS A SENSOR THAT IF SOMEONE IS IN BETWEEN THE DOOR AND VAN, IT WILL STOP AND OPEN THE DOOR UP. THERE IS A PIECE OF PLASTIC ON THE FLOOR WHERE THE CARPET STOPS AND BEFORE THE METAL SIDE OF THE VAN BEGINS. MY COUSIN'S DAUGHTER WAS SITTING IN THE SEAT BEHIND THE DRIVERS SEAT. I BUCKLED IN MY KIDS & WAS STANDING NEXT TO THE OPEN DRIVER'S SIDE SLIDING VAN DOOR TALKING TO MY COUSIN. HER DAUGHTER WAS SITTING IN THE SEAT BEHIND THE DRIVERS SEAT. THE BUTTON THAT CLOSES THE AUTOMATIC SLIDING DOOR WAS BUMPED. THE DOOR STARTED CLOSING, HER FOOT SLIPPED OFF THAT PLASTIC PIECE ON THE FLOOR AND INTO THE TRIANGULAR GAP. THE SENSORS NEVER PICKED UP THAT SOMETHING WAS IN THE DOOR SINCE IT WAS NOT ACTUALLY IN FRONT OF THE DOOR AND NEVER STOPPED CLOSING. THANKFULLY I WAS STANDING CLOSE ENOUGH THAT WHEN SHE SCREAMED, I REACHED IN AND GRABBED HER FOOT. SHE HAD ON BOOTS & JEANS AND STILL HAD A MARK AND BRUISE ON HER SHIN. WE STUCK A SHOE INTO THIS GAP AND CLOSED THE DOOR ON IT TO SEE IF THE SENSOR WOULD SEE IT. IT TORE THE SHOE AND NEVER STOPPED CLOSING. I TOLD CHEVY ABOUT THE PROBLEM AND THAT I WANTED MY VAN FIXED SO NO ONE ELSE GETS INJURED.THEY SAID THERE IS NO FIX & TO SHUT OFF THE AUTOMATIC FEATURE TO AVOID THIS. ONE PROBLEM-WHEN YOU SHUT OFF THIS FEATURE, YOU HAV

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10146523
Machine
JSON-LD · Markdown