# 2002 JEEP GRAND CHEROKEE — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
> NHTSA complaint `570117` · 2006-01-23 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** JEEP
- **Model:** GRAND CHEROKEE
- **Year:** 2002
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
- **Miles at failure:** 34,500
- **Speed:** 20 mph
## Narrative
HEATER BLEND DOOR INOPERABLE.  MY PREGNANT WIFE AND I WERE DRIVING IN THE MOUNTAINS NEAR BIG BEAR, CALIFORNIA . IT WAS ABOUT 30 DEGREES THAT MORNING AND THE HEATER DIDN'T WORK.  IT ACTUALLY BLEW COLD AIR ON THE WINDSHIELD,  AND IT FROZE BLOCKING OUR VIEW WHEN WE RAN OFF THE ROAD.  WE COULD HAVE BEEN KILLED.*AK
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*