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CHRYSLER RUNNING BOARD KIT — EQUIPMENT

1 injured · 570144 · 2006-01-23

Vehicle

Make
CHRYSLER
Model
RUNNING BOARD KIT
Year
Manufacturer
Chrysler (FCA US, LLC)
Component
EQUIPMENT

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I HAVE HAD MY ABS PUMP REPLACED 4 TIMES UNDER THE RECALL. MOST OF THE TIME THE FILTER ALSO MUST BE REPLACED. WE HAVE SPENT ALMOST $500 ON THIS RELATED REPAIR. WHEN I CALLED THE CUSTOMER ASSISTANCE LINE I WAS TOLD THEY HAD A "COMMITMENT NOT TO ASSIST" AND THAT "THEY WILL NOT HELP". THIS IS COMPLETELY UNACCEPTABLE. TO NOT PROVIDE ANY RECOURSE ON THIS IS PATHETIC. IN ADDITION TO COSTING US ADDITIONAL MONEY, THIS FAILURE HAS PUT ME AND MY FAMILY AT RISK. THE LAST TIME IT FAILED, I CRACKED A BONE IN MY FOOT BECAUSE I HAD TO HIT THE BRAKES SO HARD. TO TREAT A CUSTOMER LIKE THIS IS COMPLETELY UNACCEPTABLE. *JB

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10148373
Machine
JSON-LD · Markdown