# 2004 DODGE RAM 2500 — POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
> NHTSA complaint `570279` · 2006-01-24 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** DODGE
- **Model:** RAM 2500
- **Year:** 2004
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
- **Miles at failure:** 3,856
- **Speed:** 5 mph
## Narrative
VEHICLE IS A 2004 DODGE RAM 2500 WITH AUTOMATIC TRANSMISSION AND A DIESEL ENGINE.  I EXITED THE VEHICLE TO CHECK AN ISSUE WITH HOME CONSTRUCTION.  PUT THE VEHICLE IN NEUTRAL ON A FLAT STREET IN PHOENIX OPENED THE DOOR AND WALKED APPROXIMATELY 20 FEET.  A COWORKER YELLED AT ME AS MY TRUCK TOOK OFF IN REVERSE , WASN'T ROLLING.  WHILE GOING BACKWARDS THE DOOR HIT PALATES OF ROOF TILE AND BENT THE DOOR BACK.  THE TRUCK EVENTUALLY ROLLED INTO A HOME AND STOPPED.  THE GEAR WAS STILL IN NEUTRAL.  CALLED DODGE, WAS TOLD THERE WAS NO PROBLEM WITH TRUCK AND THERE WAS NOTHING TO CORRECT.  A YEAR LATER, THERE WAS A RECALL FOR THIS SAME PROBLEM.  CALLED DODGE TO MAKE A CLAIM,  AND WAS TOLD THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN ALTHOUGH MY TRUCK AND OPTIONS MATCH THE RECALL DESCRIPTION.   I WANT MY VEHICLE FIXED, AND THE INSURANCE COMPANY REIMBURSED FOR THE REPAIRS  $3000.  THINK THE RECALL NEEDS TO BE EXPANDED AND NOT BE BASED SOLELY ON VIN NUMBERS,  BUT THE DESCRIPTION OF THE VEHICLE AND ASSOCIATED OPTIONS LISTED IN THE RECALL.*AK
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*