NHTSA complaint: 2004 NISSAN QUEST — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
MY NISSAN QUEST HAS BEEN PLAGUED WITH ELECTRICAL PROBLEMS FROM DAY ONE. THE WINDOWS GO DOWN COMPLETELY ON THEIR OWN WITH VEHICLE TURNED OFF. THE PASSENGER SLIDING DOOR OPENS RANDOMLY ON ITS OWN. THE TIRE ALARM GOES OFF WHEN TIRE PRESSURE IS FINE. AIR VENTS FLY OFF AND LIGHTS FALL OUT OF THE CEILING. MOST TROUBLING IS THE AUTOMATIC SIDE SLIDING DOOR. OWNER'S MANUAL STATED ON PAGE 3-8 THE DOOR WILL REVERSE DIRECTION IMMEDIATELY DURING POWER OPEN OR CLOSE, A WARNING CHIME WILL SOUND AND THE DOOR WILL REVERSE DIRECTION AND RETURN TO THE FULL OPEN OR FULL CLOSE POSITION. THE DOOR DOES NOT OPERATE THIS WAY, THE DOOR WILL NOT STOP WHEN IT ENCOUNTERS AN OBJECT IT WILL CONTINUE TO PUSH THE OBJECT IN ITS WAY. MY HUSBAND AND I HAVE BOTH BEEN CAUGHT BY THE DOOR. IT HAS KNOCKED SMALL CHILDREN TO THE GROUND. I HAVE COMPLAINED TO NISSAN , AND THEY INSISTED THAT THIS WAS THE WAY THE DOOR WERE SUPPOSED TO OPERATE. THE AUTOMATIC CLOSE BUTTON IS RIGHT AT THE LEVEL A SMALL CHILD WOULD PUT HIS HAND TO ENTER THE VEHICLE AND COULD BE EASILY ACTIVATED. NISSAN SAYS THE DOOR IS DESIGNED TO REVERSE WITHIN THE LAST COUPLE INCHES EVEN THOUGH THIS IS CONTRADICTORY TO ITS MANUAL. PLEASE HELP BEFORE A CHILD IS SERIOUSLY INJURED. *AK
National Highway Traffic Safety Administration — Office of Defects Investigation