# 2002 BUICK RENDEZVOUS — ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
> NHTSA complaint `570621` · 2006-01-27 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** BUICK
- **Model:** RENDEZVOUS
- **Year:** 2002
- **Manufacturer:** General Motors, LLC
- **Component:** ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
- **Miles at failure:** 49,500
## Narrative
DASH INSTRUMENTS AND REMOTE ACCESS CLICKER FAILED.  WE HAD NO SPEEDOMETER OR ANY OTHER  ENGINE INDICATORS AND COULD ONLY GAIN ACCESS WITH KEY IN DOOR LOCK.  AFTER ONE WEEK DELAY WAITING FOR A NEW CLUSTER IT WAS REPLACED.  TWO WEEKS LATER, SAME PROBLEM AND DEALER AGAIN REPLACED THE INSTRUMENT CLUSTER.  UPON PICKING CAR UP FROM THE DEALER IT WAS DRIVEN HOME AND PARKED IN FRONT OF GARAGE.  NEXT DAY SAME PROBLEM AGAIN BUT, WHEN DOOR WAS UNLOCKED WITH THE KEY, SMOKE WAS OBSERVED INSIDE.  AS SOON AS 911 CALL WAS MADE, CAR BURST INTO FLAMES AND BLEW OUT WINDOWS, AND SUNROOF 10 FEET INTO THE AIR.  BY THE TIME THE FIRE DEPARTMENT ARRIVED (LOCATED ONLY 1/4 MILE AWAY) CAR WAS FULLY ENGULFED IN FLAMES AND SUBSEQUENTLY TOTALLY DESTROYED.  IF IT HAD NOT BURNED, WE'D HAVE RETURNED IT TO THE DEALER FOR THE THIRD INSTRUMENT CLUSTER.*AK
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*