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2003 JEEP LIBERTY — SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

1 injured · 573095 · 2006-02-18

Vehicle

Make
JEEP
Model
LIBERTY
Year
2003
Manufacturer
Chrysler (FCA US, LLC)
Component
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Miles at failure
26,700
Speed
10 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

DRIVING MY 2003 JEEP LIBERTY FREEDOM EDITION DOWN A VERY STEEP GRAVEL DRIVEWAY. ALL OF A SUDDEN THE ENTIRE CAR HIT THE BOTTOM OF THE DRIVE WITH A BIG CRASH. I WAS UNABLE TO STEER AND WENT PART WAY INTO THE ROAD. HAD TO MOVE THE CAR BACK TO BOTTOM OF DRIVEWAY AS TO NOT CAUSE AN ACCIDENT IN THE MIDDLE OF A MOUNTAIN ROAD. OIL WAS LEAKING AND WHEN I TRIED TO DRIVE THE CAR TO THE END OF DRIVEWAY, METAL SHAVINGS WERE COMING FROM THE BOTTOM OF THE VEHICLE. IT WAS IMPOSSIBLE TO TURN THE WHEEL MORE THAN ABOUT 1" AT A TIME. THE ENTIRE FENDER ON THE PASSENGER SIDE POPPED OFF ALSO. MY BACK, NECK AND KNEE WERE HURT AS RESULT OF THE CAR CRASHING TO THE GROUND. HAD VEHICLE TOWED TO JEEP DEALER, WHERE I WAS TOLD ALL PARTS WOULD BE REPLACED. THE FRONT BALL JOINT HAD TOTALLY SEPARATED CAUSING THIS VERY DANGEROUS PROBLEM. WHEN I HAD FIRST BOUGHT THE CAR USED IN APRIL OF 2005, I HEARD ABOUT THE BALL JOINT RECALL ON THE 2003 JEEP LIBERTY'S. WHEN I CALLED DAIMLER CHRYSLER TO ASK ABOUT THIS, THEY TOLD ME THE VIN ON MY CAR WAS NOT IN THE RECALL. HOWEVER, THE PROBLEM I HAD WITH THIS CAR WAS THE EXACT SAME ONE THAT THE JEEP LIBERTY'S WERE RECALLED FOR. OBVIOUSLY THEY HAVE NOT FIXED THIS PROBLEM. THE MANUFACTURER RECALL CENTER WAS OF NO HELP WITH ANY ANSWERS AND SEEMED TOTALLY UNCONCERNED AS I AM STILL COVERED BY THE BUMPER TO BUMPER(ORIGINAL) MANUFACTURERS WARRANTY(ONLY 26,000 MILES ON THE CAR), AND " IT WONT COST YOU ANYTHING TO HAVE IT FIXED". AND WAS TOLD "THERE IS NOTHING WE CAN DO IF IT

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10150591
Machine
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