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2003 MERCEDES BENZ E CLASS — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC

crash · 573789 · 2006-02-24

Vehicle

Make
MERCEDES BENZ
Model
E CLASS
Year
2003
Manufacturer
Mercedes-Benz USA, LLC
Component
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
No

Narrative

I WAS INVOLVED IN A REAR-END COLLISION IN 9-04 WHERE MY 2003 MERCEDES (MB) WAS UNABLE TO STOP IN TIME. MY CAR WAS NOT ABLE TO STOP IN TIME EVEN THOUGH IT WAS TRAVELING ONLY ABOUT 20 MPH AND THAT I APPLIED QUICK, MAXIMUM PRESSURE TO THE BRAKES. THERE WAS ONE OTHER "CLOSE-CALL" A FEW WEEKS PRIOR TO THE ACCIDENT. WHEN I CALLED THE MERCEDES CUSTOMER SERVICE 800 # AND THE MERCEDES DEALER, BOTH OF THEM DENIED THAT THERE WERE ANY REPORTS OR RECALLS OF BRAKE FAILURE. THEREFORE I WAS DEEMED TO BE AT FAULT FOR THE ACCIDENT AT THAT TIME. WHEN I TOOK MY MB FOR ROUTINE SERVICE IN 2-05, THE TECH INDICATED THAT THERE WAS A BRAKE RECALL AND PROCEEDED TO MAKE THE REPAIR. NOW IN 2-06, I RECEIVED YET ANOTHER BRAKE RECALL (CAMPAIGN # 2005-110001). ONE STATEMENT IN THE RECALL WAS "THE BRAKE PEDAL TRAVEL WILL BE NOTICEABLY LONGER WHICH COULD LEAD TO A VEHICLE CRASH." MY PREVIOUS ATTEMPTS AT CONTACTING MB RESULTED IN THEIR REPEATED DENIAL THAT THEY WERE AT FAULT FOR THE BRAKE FAILURE AND THE ACCIDENT. WITH THE EVIDENCE PRESENTED AND THE REPEATED NATURE OF THE BRAKE RECALLS, I FEEL THAT THEY ARE RESPONSIBLE AND SHOULD REIMBURSE MYSELF AND OTHERS LIKE ME FOR THE INCREASES IN THE INSURANCE PREMIUM AS WELL AS THE INSURANCE DEDUCTIBLE. IT IS A SMALL PRICE TO PAY FOR THE INTEGRITY OF A RENOWNED CAR COMPANY. *JB

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10151160
Machine
JSON-LD · Markdown