OUR 2001 HONDA ACCORD HAS ALWAYS BEEN SERVICED @ THE DEALER, PENSKE HONDA IN ONTARIO CA. THE SRS LIGHT HAS COME ON PERIODICALLY SINCE PURCHASE, BUT THE SALESMAN AND SERVICE TOLD MY SON IT WAS NO BIG DEAL. MY DAUGHTER HAD A COLLISION @ 65 MPH, REAR ENDED A TRUCK 4K AFTER I HAD $1500 WORTH OF SERVICE, AND I TOLD HENRY AT THE DEALER I WANTED TO MAKE SURE THE AIRBAGS WERE CHECKED. HER CAR WAS A TOTAL LOSS, AND SHE HIT THE TRUCK EVENLY, NOT AT AN ANGLE. THE PASSENGER AIRBAG DEPLOYED, DRIVER'S DID NOT. HONDA CUSTOMER SERVICE WAS RUDE,REFUSED A SUPERVISOR CALL BACK, & ACCEPTED NO RESPONSIBILITY EVEN THOUGH NO ONE SAW THE VEHICLE. THEY CLAIM THE CAR SLID UNDER THE TRUCK, AND WAS CONTAINED IN THE CRUMPLE ZONE. IF THAT IS TRUE WHY DID THE PASSENGER AIR BAG GO OFF? I'M TOLD BOTH AIRBAGS ARE ON 1 MUTUAL SENSOR. I NEED SOMEONE TO INSPECT THIS VEHICLE OR TO PULL THE CODES TO PROVE THERE WAS A PROBLEM; THEY REFUSED. ALL I WANTED WAS COOPERATION TO NOTE A POSSIBLE PRODUCT DEFECT. NOW THEY HAVE ME ANGRY ENOUGH TO PURSUE LEGAL. POOR MOVE HONDA!!!!!IF YOU HAVE A PRODUCT DEFECT, AND SOMEONE ELSE DIES, WHAT THEN? *JB