DT*: THE CONTACT STATED WHILE DRIVING 5 MPH THERE WAS A HEAD ON COLLISION WITH ANOTHER VEHICLE TRAVELING 20 MPH. THE AIR BAGS FAILED TO DEPLOY. SEAT BELTS WERE IN USE HOWEVER; SERIOUS HEAD AND NECK INJURIES WERE SUSTAINED. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP. THE MANUFACTURER WAS ALERTED.