← NHTSA complaints

1999 PLYMOUTH VOYAGER — STEERING:LINKAGES:TIE ROD ASSEMBLY

crash · 576423 · 2006-03-20

Vehicle

Make
PLYMOUTH
Model
VOYAGER
Year
1999
Manufacturer
Chrysler (FCA US, LLC)
Component
STEERING:LINKAGES:TIE ROD ASSEMBLY
Miles at failure
49,065
Speed
25 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
No

Narrative

ON 12/03/2005, MY 1999 PLYMOUTH GRAND VOYAGER MINI VAN'S TIE RODS FAILED AND MY WHEELS WENT WALL-EYED. MY CAR SLID INTO AN UNOCCUPIED PARKED VEHICLE CAUSING DAMAGE TO BOTH VEHICLES. MY SON-IN-LAW LOOKED UNDER THE VEHICLE AND TOLD ME THAT MY TIE RODS BROKE. I WAS DRIVING AT 25 MILES PER HOUR. THE REPAIRS WERE: REPLACED RIGHT FRONT AXLE, LOWER CONTROL ARM AND POWER STEERING RACK, ALIGHMENT AND COLLISION AND BODY WORK. THIS ACCIDENT COST $2809.33 PLUS MY $500.00 DEDUCTIBLE. MY CAR WAS STILL UNDER WARRANTY BUT BECAUSE MY CAR SLID INTO ANOTHER VEHICLE CHRYSLER WOULDN'T HONOR MY WARRANTY. MY VEHICLE WAS 5 YEAR OLD. I BELIEVE THAT TIE RODS SHOULD NOT FAIL FOR THAT SHORT A TIME. THE VEHICLE HAD LESS THAN 49,000 MILES ON IT. I CALLED DAIMLER CHRYSLER TO COMPLAIN ABOUT A POSSIBLE DEFECT. MY FRIEND IN NEW JERSEY INFORMED ME THAT HIS 2000 DODGE DORANGO WAS RECALLED FOR DEFECTIVE TIE RODS. CHRYSLER STOPPED MANUFACTURING MY VEHICLE AROUND THE SAME YEAR. I TALKED TO AN EMPLOYEE OF CHRYSLER, MATT, SPECIAL INVESTIGATIONS. HE TOLD ME THAT THERE WAS NO RECALL ON MY VEHICLE AND THAT I SHOULD CONTACT MY INSURANCE COMPANY BECAUSE THEY HAVE FULL SUBJUGATION RIGHTS TO TRY TO RECOVER THE COST OF REPAIRS ALONG WITH MY DEDUCTIBLE. I DID THAT ON JANUARY 18, 2006. I WROTE TO MS. ELIZABETH BEACH & MS. JENNIFER JONES OF AAA MID-ATLANTIC INSURANCE GROUP. I GOT NO SATISFACTION FROM CHRYSLER OR FROM MY OWN INSURANCE COMPANY. MY INSURANCE COMPANY DIDN'T WRITE BACK TO SAY WHETHER OR NOT THEY

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10153258
Machine
JSON-LD · Markdown