NHTSA complaint: 2002 TOYOTA RAV4 — ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
THE CAR SUFFERED MECHANICAL DEFECT AND THE FRONT END BAR WAS BROKEN, WHEN FRONT END BAR BROKE IT LOST DIRECTION AND HIT ANOTHER CAR IN FRONT. THE HIGHWAY PATROL CAME TO TAKE THE ACCIDENT REPORT. WE WERE DRIVING AT 25MPH ON FREEWAY NUMBER 405. I HAVE CALLED MY AUTO INSURANCE AND I WAS GIVEN A CASE NUMBER. I HAVE FULL COVER. I AM WAITING FOR A RESPONSE FROM MY AUTO INSURANCE TO FIX THE CAR. I HAVE CONTATED TOYOTA AND I ALSO HAVE A CASE WITH THEM. THE CASE NUMBER IS 200603011457. I HAVE TOYOTA AND THE CLAIMS REPRESENTATIVE IS CHRISTY. CHRISTY HAVE SAID TO WAIT AT LEAST 60 DAYS. I CAN'T WAIT 60 DAYS. I NEED MY CAR. THE AUTO INSURANCE HAS NOT GIVEN ME A RENTAL. I HAVE COMPLAINT TO THE COMMISSIONER OF AUTO INSURANCE IN CALIFORNIA. THEY WILL CONDUCT AND INVESTIGATION. THE CASE NUMBER WITH MY AUTO INSURANCE IS 10000148757. MY AUTO INSURANCE CARRIER IS INFINITY. WHAT I WANT IS TOYOTA TO REPLACE MY CAR. THE CAR IS A TOTAL LOSS. I FEEL THIS BROKEN BAR SHOULD BE RECALL.*AK
National Highway Traffic Safety Administration — Office of Defects Investigation