NHTSA complaint: 2006 MERCEDES BENZ C CLASS — SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
THE MERCEDES CLK350 VIN [XXX]- THE PASSENGER SEAT AND DRIVER SEAT WHEN RELEASED TO ALLOW A REAR PASSENGER OUT OF THE CAR CAUSES THE HEAD REST TO AUTOMATICALLY DESCEND AND CAN TRAP THE REAR OCCUPANTS HAND IN PLACE AS IT DID WITH A 10 YEAR CHILD IN MY CAR. THE CONTROL TO RAISE THE HEADREST IS DISABLED WHEN THE SEAT IS IN THIS POSITION THEREBY NOT ALLOWING ANY METHOD TO RELEASE THE TRAPPED HAND. I SPOKE WITH MERCEDES THIS MORNING AND THEY ACKNOWLEDGE THAT THIS IS HOW IT IS DESIGNED AND THERE IS NOTHING WRONG WITH IT BUT WOULD TELL THEIR ENGINEERS. OBVIOUSLY THIS IS A DANGEROUS SITUATION SINCE EVERYONE NEEDS TO USE THE FRONT SEAT TO ASSIST THEMSELVES WHEN EXITING THE VEHICLE. *NM UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
National Highway Traffic Safety Administration — Office of Defects Investigation