# 2002 VOLKSWAGEN JETTA — AIR BAGS
> NHTSA complaint `579623` · 2006-04-18 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** JETTA
- **Year:** 2002
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** AIR BAGS
- **Miles at failure:** 28,000
- **Speed:** 5 mph
## Narrative
THE FRONT, SIDE AND SIDE-IMPACT AIRBAGS IN MY 2002 VOLKSWAGEN JETTA ALL FAILED TO DEPLOY WHEN I WAS STRUCK ON THE PASSENGER SIDE BY A TRUCK TRAVELING AT 40-50 MILES PER HOUR.  THE PARAMEDICS AND RESPONDING OFFICER ENCOURAGED ME TO FILE THIS COMPLAINT, SAYING THAT I WAS FORTUNATE TO BE RIDING ALONE BECAUSE A PASSENGER WOULD NOT HAVE SURVIVED THE ACCIDENT WITHOUT AIRBAG PROTECTION.  I HAVE ALREADY CONTACTED VW AND SUBMITTED THE FORMS AND PHOTOGRAPHS THEY REQUESTED FOR VALIDATION OF MY CLAIM, BUT - AS EXPECTED - THEY HAVE NOT RESPONDED.  I HAVE NO INTENTION OF SUING, BUT I AM DISTURBED BY VOLKSWAGENS' RECENT CAMPAIGN TO MARKET THE JETTA BASED ON ITS SAFETY.  IN THE 3 1/2 YEARS I OWNED THE CAR, I HAD TO RETURN IT FOR RECALLS/REPAIRS 14 TIMES, SO I BELIEVE THE AIRBAG FAILURE TO BE YET ANOTHER SYMPTOM OF THE JETTA'S POOR MANUFACTURING.  I WOULD GREATLY APPRECIATE YOUR INVESTIGATION INTO THIS MATTER AND WOULD BE HAPPY TO PROVIDE DOCUMENTATION AND PHOTOGRAPHS.  *NM
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*