# 2003 JEEP LIBERTY — SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
> NHTSA complaint `579916` · 2006-04-22 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** JEEP
- **Model:** LIBERTY
- **Year:** 2003
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
- **Miles at failure:** 31,000
- **Speed:** 15 mph
## Narrative
2003 LIBERTY SPORT-  LOWER BALL JOINTS WERE REPLACED DUE TO RECALL NOTICE.  I TOOK THE VEHICLE TO A DEALER AT 24,000 MILES WITH A COMPLAINT OF BALL JOINT WEAR.  THE DEALER IMPROPERLY INSPECTED THE BALL JOINTS FOR WEAR AND SAID THERE IS NO WEAR AND THEY ARE WITHIN SPEC.  ALSO, AT THE SAME TIME INSPECTED THE VEHICLE AND PASSED IT.  APPROXIMATELY 5000 MILES LATER, AFTER SEVERAL INSPECTIONS OF THE BALL JOINTS BY MYSELF IN THE WAY THEY SPECIFIED RESULTING IN NO PLAY, THE LOWER BALL JOINT FAILED AND SEPARATED.  THE VEHICLE CRASHED TO THE GROUND GRINDING THE CV SHAFT INTO THE GROUND. THE VEHICLE WAS TOWED FROM THE TRAVEL LANE TO THE NEAREST GARAGE.   I AM LOOKING FOR INPUT ON WHAT MY NEXT STEP SHOULD BE.  I HAVE SINCE CALLED SEVERAL DODGE/JEEP DEALERS AND INQUIRED ABOUT THE PROCEDURE TO INSPECT THE BALL JOINTS AND EACH DO IT INCORRECTLY.  ONE TECHNICIAN OFFER TO LOOK IT UP IN THE JEEP LIBERTY SERVICE MANUAL AND EXPLAINED THE PROPER WAY TO ME.  SOUNDS LIKE GROSS NEGLIGENCE TO ME....*JB
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*