WHILE I WAS DRIVING OVER A HIGHWAY AT 55 MPH UNDER HEAVY RAIN CONDITIONS, I LOST CONTROL OF MY VEHICLE (CHEVY CAVALIER 2004) AND HAD A FRONTAL CRASH AGAINST THE CONCRETE MEDIAN. DURING THE IMPACT, THE AIR BAGS DID NOT DEPLOY PROVOKING MINOR INJURIES IN THE FACE TO THE ONLY OCCUPANT OF THE VEHICLE. TWO DAYS AFTER THE ACCIDENT I FILLED OUT A REPORT WITH GMC AND THEY SENT AN INSPECTOR TO TAKE THE INFORMATION FROM THE "BLACK BOX" AND SOME PICTURES OF THE FINAL CONDITION OF THE CAR. I TRIED TO CONTACT THE REPRESENTATIVE IN CHARGE (TRACY SAVERINO) FOR WEEKS, I LEFT SEVERAL VOICE MESSAGES TO FIND OUT WHAT TO DO WITH THE DAMAGED VEHICLE, ALREADY BEING REPAIRED BY THE INSURANCE COMPANY. I EXPRESSED MY CONCERN FOR KEEPING THIS VEHICLE IN OPERATION AFTER THE SAFETY SYSTEM'S TEST IN REAL CONDITIONS. RECENTLY I WAS NOTIFIED BY A LETTER THROUGH THE GMC CLAIMS DEPARTMENT THAT THEY ARE NOT GOING TO TAKE RESPONSIBILITY FOR THE DEFECTIVE SYSTEM AND THEY DID NOT GIVE ANY RESULT OF THE INVESTIGATION OR EXPLANATION OF THE CAUSES THAT ORIGINATED THE MALFUNCTION. THEY ENCOURAGE ME TO PRESERVE IN THE IMMEDIATE POST-ACCIDENT CONDITION THE VEHICLE IF I WISHED TO SUPPORT WITH EVIDENCES MY CLAIM WHEN THEY HAVE THE INFORMATION TAKEN DIRECTLY FROM THE VEHICLE WHICH WAS IN THE POST-ACCIDENT CONDITION BY THE DAY OF THE INSPECTION. THIS BEHAVIOR CONSTITUTES A DISRESPECT AND IS A FORM OF ABUSIVE TREATMENT CONSIDERING THAT THE COMPANY WAS RELUCTANT TO ANSWER MY PHONE CALLS AND INTENTIONALLY PROTRACTED TH