NHTSA complaint: 1999 LEXUS ES — VEHICLE SPEED CONTROL:CRUISE CONTROL
type: Event
additional type: https://schema.org/AccidentReport
start date: 2006-03-09
description: THE FOLLOWING LETTER TO LEXUS & THEY DENIED FAULT OR OBLIGATION TO ASSIST ME: I SPOKE WITH HEATHER STAFFORD WHO ASKED ME TO CALL 800-348-2788 TO GET MY CAR INSPECTED BY A LEXUS IN CHARLESTON SC. I WAS TOLD NOTHING COULD BE DONE SINCE THE CAR HAD ALREADY BEEN FIXED. THEY TOLD ME THAT THE SERVICE MNGR: DARYL WOULD CALL ME BACK BUT I NEVER HEARD FROM ANYONE. LIFE-THREATENING EXPERIENCE INVOLVED THE CRUISE CONTROL MALFUNCTIONING ON MY 1999 LEXUS ES300, THURSDAY, 3/9/06. I HAD SET MY CRUISE ON 50 MPH AND IT SUDDENLY ACCELERATED ON IT'S OWN UP TO 88 MPH. I DEPRESSED THE CRUISE TO TURN IT OFF WHILE PRESSING THE BRAKES TO STOP THE CAR. I PUT THE CAR IN NEUTRAL AND HELD THE BRAKES DOWN, THE ENGINE REVVED HIGH AND THE CAR STILL WOULDN'T STOP. FEARING FOR MY LIFE AND LOOSING CONTROL OF THE CAR, I TURNED THE IGNITION OFF AND HEARD THE ENGINE MAKE A LOUD, DISTRESSING NOISE. THE VEHICLE COASTED TO A STOP AND WOULDN'T RESTART, SO I CALLED THE ONLY TOW TRUCK IN THE AREA. TOWED TO CONWAY, BUMPER TO BUMPER IMPORT AUTOS AND THE MECHANIC: DALE SAID I HAD BLOWN THE MOTOR. I ASKED HIM, WHAT CAUSED IT, HE SAID IT'S OBVIOUSLY RELATED TO THE OVER-STRESSED ENGINE BEING STOPPED SO ABRUPTLY WHEN I TURNED THE IGNITION OFF. HE MENTIONED THAT THE CRUISE CONTROL SHOULD NOT HAVE DONE THAT AND HE ADDED HIS STATEMENT ON THE INVOICE: CRUISE CONTROL WIRING CAUSED STICKING THROTTLE. LEXUS VEHICLES HAD REPORTED PROBLEMS IN NY TIMES FOR RECALLS FOR THE SAME MALFUNCTION, SO MY CAR SHOULD BE RECALLED. THE
organizer: Toyota Motor Corporation
publisher: AI Analytics
license: https://creativecommons.org/publicdomain/zero/1.0/
source: https://www-odi.nhtsa.dot.gov/downloads/
source organization: National Highway Traffic Safety Administration — Office of Defects Investigation

PropertyValue
property ID: NHTSA Complaint ID
value: 581760

AI Analytics
type: Organization