# 2000 FORD TAURUS — ELECTRICAL SYSTEM:IGNITION
> NHTSA complaint `582349` · 2006-05-18 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** TAURUS
- **Year:** 2000
- **Manufacturer:** Ford Motor Company
- **Component:** ELECTRICAL SYSTEM:IGNITION
- **Miles at failure:** 140,000
## Narrative
I RECENTLY PURCHASED A CAR IN DECEMBER OF 2005 AND HAVE $6000 AS A CURRENT BALANCE.  ON 05/03/2006 I WAS CRANKING UP MY CAR WHEN IT IGNITED AND CAUGHT FIRE AND WAS COMPLETELY DESTROYED BEFORE THE FIRE DEPARTMENT COULD GET THERE.  I CALLED THE FORD CUSTOMER RELATION DEPARTMENT AND EXPLAINED THE SITUATION TO THEM AND REQUESTED THAT THEY REPLACE MY CAR BECAUSE A 2000 FORD TAURUS SHOULD NOT JUST IGNITE ON FIRE FROM CRANKING IT UP, AND THEY DENIED MY REQUEST.  I WOULD VERY MUCH LIKE FOR YOUR ASSISTANCE ON THIS MATTER OR ARE  COMPANIES ALLOWED TO SELL CUSTOMERS DEFECTIVE CARS AND NOTHING BE DONE ABOUT IT.  I ONLY HAD LIABILITY INSURANCE ON IT SO THE INSURANCE COMPANY COULD NOT ASSIST ME.  I INFORMED THE DEALER FROM WHERE I PURCHASED IT AND THEY ALSO SAID THEY COULD NOT HELP ME.  *JB
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*