# 2002 MERCURY MOUNTAINEER — VISIBILITY:GLASS, SIDE/REAR
> NHTSA complaint `583666` · 2006-06-01 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MERCURY
- **Model:** MOUNTAINEER
- **Year:** 2002
- **Manufacturer:** Ford Motor Company
- **Component:** VISIBILITY:GLASS, SIDE/REAR
- **Miles at failure:** 61,000
## Narrative
REAR LIFTGATE GLASS SHATTERED.  THIS IS THE SECOND TIME THIS HAS HAPPENED IN TWO YEARS.  I REPLACED THE LIFTGATE GLASS IN 2004 AFTER IT SHATTERED THE FIRST TIME.  A REPLACEMENT PART WAS PUT ONTO MY VEHICLE ON 12/14/05 AFTER A RECALL SERVICE.  WITHIN SIX MONTHS THE PART THAT WAS DETERMINED AS DEFECTIVE IN 2004 THAT WAS PUT ONTO MY VEHICLE IN DECEMBER CAUSED THE GLASS TO SHATTER AGAIN.  *NM
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*