NHTSA complaint: 2000 MAZDA PROTEGE — VEHICLE SPEED CONTROL
LESS THAN TWO MONTHS AFTER PURCHASING MY 2000 MAZDA PROTEGE NEW FROM THE DEALER I TOOK THE VEHICLE TO THE SERVICE DEPT. WHILE ACCELERATING, THE CAR WOULD JERK AND BUCK AS IF I HIT A BRICK WALL. THE CAR CONTINUED TO DO THIS. EACH TIME I COMPLAINED TO THE SERVICE DEPT. AT THE DEALERSHIP I WAS TOLD NOTHING WAS WRONG. I ALSO CONTACTED MAZDA CORP. TO INQUIRE IF THERE WERE ANY OTHER COMPLAINTS OR RECALLS. I WAS ADVISED THAT MAZDA HAD NOT RECEIVED ANY SIMILAR COMPLAINTS. JUST SHY OF THREE YEARS OF OWNERSHIP I AGAIN TOOK THE CAR TO THE DEALER SERVICE DEPT WITH THE SAME PROBLEM CONCERNING THE CAR'S ACCELERATION. THIS WAS MY THIRD REQUEST TO HAVE THE DEALER LOOK INTO THE MATTER. AGAIN, I WAS TOLD NOTHING WAS WRONG WITH THE CAR. THE CAR'S ACCELERATION CONTINUED TO ACT UP. ON MAY 26, 2006, WITH 66097 MILES ON THE VEHICLE MY ACCELERATOR STUCK AND I STRUCK ANOTHER VEHICLE AND A CEMENT BASE LIGHT POLE. EACH TIME I TOOK MY FOOT OFF THE BRAKE TO SHIFT FROM REVERSE OR DRIVE, MY CAR WOULD TAKE OFF ON ITS OWN. I HAVE SENT THE NHTSA A DETAILED WRITTEN COMPLAINT VIA POSTAL MAIL. THAT COMPLAINT IS DATED JUNE 5, 2006. *NM THERE WAS A HIGH PITCHED NOISE COMING FROM THE FRONT OF THE VEHICLE UPON ACCELERATION. THE VEHICLE NEEDED A FRONT END ALIGNMENT. THE CONSUMER A EXPERIENCED A FLAT TIRE, HOWEVER UPON OPENING THE TRUNK SHE DISCOVERED THE TOOL KIT WAS NOT THERE. ACCORDING TO THE OWNERS MANUAL THE TOOL KIT SHOULD HAVE BEEN THERE. UPDATED 07/10/06. *JB
National Highway Traffic Safety Administration — Office of Defects Investigation