NHTSA complaint: 2005 CHRYSLER TOWN AND COUNTRY — AIR BAGS:FRONTAL
I HAVE A CHRYSLER TOWN & COUNTRY LX 2005, UNFORTUNATELY I HAD AN ACCIDENT, I RECEIVED A LATERAL IMPACT FROM A CAR THAT PASSED A RED LIGHT AND WE WERE PROJECTED TO THE OPPOSITE CORNER WHERE WE FINALLY STOPPED BECAUSE WE CRASHED AGAINST A POLE THAT WAS OVER THE SIDEWALK. MY CONCERN IS THAT EVEN THOUGH WE HAD A FRONTAL IMPACT, AIR BAGS DID NOT OPEN (WE BROKE THE POLE). THE ADVERTISING FROM CHRYSLER SAYS THAT MINIVANS SCORED THE 5 STARS FROM NHTSA. I DO NOT FEEL SECURE ANY MORE IN THAT VEHICLE AND I WAS WONDERING IF THERE IS A WARRANTY AGAINST AIR BAGS FAILURES; WHAT CAN I DO? I DO NOT WANT THAT MINIVAN ANYMORE; I DO NOT FEEL THAT MY FAMILY COULD BE SAFE IN CASE OF ACCIDENT. *JB
National Highway Traffic Safety Administration — Office of Defects Investigation