INQUIRING HOW A GOVERNMENT INITIATED RECALL THE YEAR OF A CAR OR REPLACEMENT PARTS WORKS, INJURED IN A 1998 LEGACY WAGON. *KB THE CONSUMER TRIED TO RECOVER THE ORIGINAL HEAD REST FROM THE VEHICLE, BUT WAS TOLD IT WAS NO LONGER AVAILABLE AND IT WOULD BE REPLACED WITH A MUCH SAFER MODEL. THE CONSUMER LEARNED THAT THE MANUFACTURER UNOFFICIALLY REPLACED THE SEATS AND HEAD RESTS OF HER MAKE AND MODEL BEGINNING WITH THE 1999. *JB *NM