# 2003 MITSUBISHI ECLIPSE — AIR BAGS:FRONTAL
> NHTSA complaint `591696` · 2006-08-08 · Mitsubishi Motors North America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MITSUBISHI
- **Model:** ECLIPSE
- **Year:** 2003
- **Manufacturer:** Mitsubishi Motors North America, Inc.
- **Component:** AIR BAGS:FRONTAL
## Narrative
I WAS STRUCK HEAD ON IN MY 2003 MITSUBISHI ECLIPSE BY A BMW SUV WHO WAS TRAVELING IN THE WRONG DIRECTION ON A POSTED ONE WAY STREET. I WAS PUSHED UP THE BLOCK AND SPUN 90 DEGREES ON TO A SIDE STREET. MY AIRBAGS DID NOT DEPLOY. THE FRONT OF MY CAR WAS CRUSHED I WAS DIAGNOSED WITH A CERVICAL SPRAIN. MY ECLIPSE WAS DECLARED "A TOTAL LOSS" BY MY INSURANCE COMPANY. I AM VERY CONCERNED SINCE MY OTHER CAR THAT MY WIFE DRIVES WITH MY 2 YOUNG CHILDREN IS ALSO A MITSUBISHI. WHEN I CALLED MITSUBISHI FOR A NAME AND ADDRESS OF SOMEONE THAT I COULD CORRESPOND WITH, I WAS TRANSFERRED TO 3 DIFFERENT PEOPLE AND WAS TOLD TO SEND MY LETTER TO THEIR GENERAL CUSTOMER SERVICE PO BOX. I HAVE READ THROUGH MY OWNERS MANUAL CAREFULLY AND IT SAYS THAT THE BAGS SHOULD HAVE DEPLOYED. THE LANGUAGE IN THE MANUAL IS VERY VAGUE.  *JB
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*