← NHTSA complaints

2004 TOYOTA SIENNA — STRUCTURE:BODY:TAILGATE

1 injured · 593272 · 2006-08-21

Vehicle

Make
TOYOTA
Model
SIENNA
Year
2004
Manufacturer
Toyota Motor Corporation
Component
STRUCTURE:BODY:TAILGATE
Miles at failure
8,000

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

THE LIFTGATE ON MY 2004 TOYOTA SIENNA MINIVAN, WHICH IS EQUIPPED WITH A AUTOMATIC OPENING AND CLOSING FEATURE, WILL SOMETIMES START TO CLOSE WHEN IT IS IN THE OPEN POSITION. ALTHOUGH I REPORTED IT AS ONE INCIDENT DATE PER YOUR FORM BELOW, THE PROBLEM REALLY OCCURS INTERMITTENTLY THROUGHOUT THE WINTER SEASON. THE PROBLEM SEEMS TO ALWAYS OCCUR ONLY WHEN THE TEMPERATURE IS BELOW FREEZING. BOTH MY WIFE AND I HAVE HIT OUR HEAD ON NUMEROUS TIMES WHEN WE ARE UNPACKING THE CAR FROM THE REAR AND THE LIFTGATE STARTS TO CLOSE WITHOUT ANY PROMPTING FROM US. I REPORTED THE CAR TO THE DEALER ONCE AND THEY TOOK A LOOK AT IT AND COULD FIND NO PROBLEMS. ONCE AGAIN, THE PROBLEM SEEMS TO BE TRIGGERED BY THE COLD WEATHER. TOYOTA NEEDS TO BE RESPONSIBLE AND FIX THE PROBLEM BEFORE SOMEONE LOOSES AND EYE OR POTENTIALLY GETS KILLED BY WALKING FULL SPEED INTO THE CLOSING LIFTGATE. *JB

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10166084
Machine
JSON-LD · Markdown