# 2003 MERCURY MOUNTAINEER — POWER TRAIN:AUTOMATIC TRANSMISSION
> NHTSA complaint `596412` · 2006-09-16 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MERCURY
- **Model:** MOUNTAINEER
- **Year:** 2003
- **Manufacturer:** Ford Motor Company
- **Component:** POWER TRAIN:AUTOMATIC TRANSMISSION
- **Miles at failure:** 41,652
## Narrative
ON 9/2/06, I USED MY VEHICLE TO GO TO STORE AND WHILE AT THE STORE, I HAD DIFFICULTY PLACING THE VEHICLE INTO PARK AND NEEDED TO SHUT VEHICLE OFF TO FINALLY LOCK IT INTO PARK. I THEN RETURNED HOME WITH THE VEHICLE AND PARKED IT IN MY DRIVEWAY. THE VEHICLE THEN ROLLED DOWN THE DRIVEWAY AND CRASHED INTO MY HOUSE AND STRUCK MY 8 MONTH OLD SON 'S  STROLLER. IT CAUSED DAMAGE TO MY HOUSE AND VEHICLE RECEIVED DAMAGE TO THE WINDSHIELD, FRONT BUMPER, HOOD AND GRILL. I IMMEDIATELY CALLED THE DEALER AND WAS GIVEN AN APPOINTMENT TO BRING IT ON 9/11/06. AFTER EXAMINING THE VEHICLE , THE DEALER STATED THAT THEY RECOMMENDED REPLACING THE BRAKE SHIFT INTERLOCK SWITCH SINCE THEY HAVE BEEN FOUND TO STICK AND BE FAULTY IN OTHER MOUNTAINEERS. I WAS TOLD THAT ALTHOUGH THIS WAS A SAFETY HAZARD, IT WAS NOT A RECALL AND NOT COVERED UNDER MY WARRANTY. I WAS ORDERED TO PAY $298.67 FOR THE REPAIR AND TOLD THAT THE REPAIRS TO MY HOUSE AND THE DAMAGE TO THE VEHICLE WOULD ALSO HAVE TO BE HANDLED BY ME. I DON'T KNOW HOW SOMETHING AS SERIOUS AS THIS IS NOT A RECALL BUT IT IS A KNOWN SAFELY DEFECT BY FORD MOTOR COMPANY. I FEEL THAT THEY ARE RESPONSIBLE FOR ALL OF THE DAMAGE AND THE PAYMENT FOR THE REPAIRS AND THAT THEY ARE LUCKY THAT NO PERSONS, ONLY PROPERTY WAS DAMAGED THAT DAY.  *B
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*