# 2004 TOYOTA SIENNA — STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
> NHTSA complaint `599039` · 2006-10-10 · Toyota Motor Corporation
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** TOYOTA
- **Model:** SIENNA
- **Year:** 2004
- **Manufacturer:** Toyota Motor Corporation
- **Component:** STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
- **Miles at failure:** 15,000
## Narrative
THE LIFTGATE "SLIPPED", FAILED AND CAME DOWN ON THE OWNER.  BECAUSE IT WAS SET FOR AUTO CLOSURE, IT CAME DOWN WITH A MECHANICAL FORCE BEHIND IT.  I HAD TO DISABLE THE AUTO CLOSURE BECAUSE OF THIS AND THEN IT JUST CAME CRASHING DOWN BY GRAVITY.  IT WOULD START TO SLIP SLOWLY SO YOU DIDN'T KNOW IT WAS HAPPENING, THEN PAST A CERTAIN POINT, JUST CAME FLYING DOWN.  *JB
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*