# 2002 VOLKSWAGEN JETTA — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
> NHTSA complaint `600914` · 2006-10-25 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** JETTA
- **Year:** 2002
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
- **Miles at failure:** 39,620
- **Speed:** 35 mph
## Narrative
TURNED ON THE SEAT HEATER.  SEAT STARTED TO FEEL QUITE WARM,  THEN I SMELLED SMOKE.  PROMPTLY TURNED OFF SEAT HEATER AND LOOKED AT THE SEAT.  WHEN I LOOKED DOWN I SAW A SMALL BURN HOLE IN THE SEAT.  RECEIVED A MINOR BURN ON MY BUTT.  GLAD I WAS NOT YET ON THE HIGHWAY.  *NM
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*