NHTSA complaint: 2002 FORD EXPLORER — STRUCTURE:BODY:HATCHBACK/LIFTGATE
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED AND BEING WASHED BY HAND, THE LIFTGATE GLASS BECAME UNFASTENED AND FRACTURED WHEN THE GATE WAS OPENED. THIS MALFUNCTION CAUSED PERSONAL INJURIES. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO A DEALERSHIP.
National Highway Traffic Safety Administration — Office of Defects Investigation