NHTSA complaint: UNKNOWN UNKNOWN — ELECTRICAL SYSTEM
I AM A PRIVATE FIRE INVESTIGATOR. THE FIRM I WORK FOR HAS HANDLED 4 GEM CART FIRES WITHIN THE LAST YEAR. ALL FIRES HAVE STARTED IN THE SAME AREA OF THE VEHICLE, AFTER THE FACTORY SERVICE REP HAS COME OUT TO REPAIR THE CONTROL MECHANISM (HAS SOMETHING TO DO WITH THE BATTERIES/CHARGING UNIT). ALL OF THESE FIRES HAVE RESULTED IN MAJOR FIRE DAMAGE. THANKFULLY NO ONE HAS GOTTEN INJURED. THE VEHICLES HAVE BEEN TOWED TO OUR FACILITY AND THEY WILL BE INSPECTED BY ELECTRICAL ENGINEERS. IT SEEMS CHRYSLER, THE MANUFACTURER OF THE GEM CART HAS A PROBLEM THAT THEY NEED TO ADDRESS, BEFORE SOMEONE GETS INJURED. *NM
National Highway Traffic Safety Administration — Office of Defects Investigation